Error on install

Mar 17, 2010 at 4:53 PM

When I try to install I get "Could not access network location \ItemTemplates\CSharp\Silverlight."

Coordinator
Mar 17, 2010 at 5:08 PM

Have you installed the Visual Studio Tools for Silverlight 3?

Mar 17, 2010 at 5:12 PM

I bet it is because I am only using VS10 and SL4 RC

Coordinator
Mar 17, 2010 at 5:26 PM

Which installer did you run, the Beta for SL3/VS 2008 or the SL4 SDK installer?

 

 

Mar 17, 2010 at 5:28 PM

SL4 SDK installer

Coordinator
Mar 17, 2010 at 5:37 PM
Edited Mar 17, 2010 at 5:39 PM

I'll look at that - I need to rebuild for the VS2010 and the SL4 RC but haven't had the time since they were released on Monday.  It's on the top of my list.

Please put the bug into the Issue tracker tab (or vote for this issue http://msaf.codeplex.com/WorkItem/View.aspx?WorkItemId=11440).

Thanks,

Michael

Mar 17, 2010 at 5:43 PM

Thats understandable, you have been a little busy with MIX and all. Great presentation btw. 

 

 

Coordinator
Mar 17, 2010 at 6:10 PM

Exactly - I just haven't had the time and connection to download the full VS2010 RC and start the process. 

Thanks!  Were you in the room or did you see the presentation online?

Michael 

Mar 17, 2010 at 6:18 PM

I watched it online. I wish I could of been there, looked like it was a great conference. I almost won the Eco Challenge ticket give away based on public votes. Maybe next year.

 

Coordinator
Mar 17, 2010 at 8:17 PM

Please run the installer from the command line with these options:

msiexec /i SilverlightAnalyticsFramework.msi /l*v mylog.txt

and post the mylog.txt.

Mar 19, 2010 at 9:24 PM

I had this same issue. It turned out to be that I had previously uninstalled vs 2008 and installed 2010. After I re-installed vs 2008, everything worked out fine. I just took a look a the prereqs for the installer.

Hope this helps!

Coordinator
Mar 19, 2010 at 10:22 PM

hmaprk,

Please run the installer from the command line with these options:

msiexec /i SilverlightAnalyticsFramework.msi /l*v mylog.txt

and post the mylog.txt.

Thanks,

Michael

Apr 29, 2010 at 5:42 PM
Edited Apr 29, 2010 at 5:44 PM
I am having the same problem with installing on a new box with only the SL Toolkit 4.0 and VS2010.
hmaprk wrote:

I had this same issue. It turned out to be that I had previously uninstalled vs 2008 and installed 2010. After I re-installed vs 2008, everything worked out fine. I just took a look a the prereqs for the installer.

Hope this helps!

Is this a req to have 2008 installed on the box?

My installer log snip

Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13 pixels height. DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2835. The arguments are: ErrorIcon, ErrorDialog, Error 1606. Could not access network location \ItemTemplates\CSharp\Silverlight. MSI (c) (14:28) [09:34:28:288]: Product: Microsoft Silverlight Analytics Framework -- Error 1606. Could not access network location \ItemTemplates\CSharp\Silverlight. MSI (c) (14:28) [09:34:28:309]: Note: 1: 1314 2: \ItemTemplates\CSharp\Silverlight MSI (c) (14:28) [09:34:28:309]: Note: 1: 1606 2: \ItemTemplates\CSharp\Silverlight DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2835. The arguments are: ErrorIcon, ErrorDialog, Error 1606. Could not access network location \ItemTemplates\CSharp\Silverlight. MSI (c) (14:28) [09:34:29:127]: Product: Microsoft Silverlight Analytics Framework -- Error 1606. Could not access network location \ItemTemplates\CSharp\Silverlight. MSI (c) (14:28) [09:34:29:133]: Note: 1: 1606 2: \ItemTemplates\CSharp\Silverlight DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2835. The arguments are: ErrorIcon, ErrorDialog, Error 1606. Could not access network location \ItemTemplates\CSharp\Silverlight. MSI (c) (14:28) [09:34:29:960]: Product: Microsoft Silverlight Analytics Framework -- Error 1606. Could not access network location \ItemTemplates\CSharp\Silverlight. Action ended 9:34:29: CostFinalize. Return value 3. MSI (c) (14:28) [09:34:29:961]: Doing action: FatalErrorForm Action 9:34:29: FatalErrorForm. Action start 9:34:29: FatalErrorForm.
Coordinator
Apr 30, 2010 at 6:34 AM

There is a bug in the installer for the Silverlight 3 version where it will not install if Visual Studio 2008 is not installed.

We are working on a fix.

Michael